KPIs provides a focus for strategic and operational improvement, create an analytical basis for decision making and help focus attention on what matters most. KEY RESULT AREAS CRITICAL TASKS PERFORMANCE INDICATORS Support to Senior Manager Provide administration support to the Senior Manager including travel, diary and email management, office administration system management, and meeting coordination. } Critical ( key ) Indicators of progress toward an intended result that demonstrate How effectively an organization with a for! background-color: #1e73be; 1. Make suggestions for improvement – Part of the chief admin officer’s role is to make suggestions for improvement across all of the departments that they oversee. display: inline !important; width: 1em !important; }); An easier, effective method of 360-degree feedback collection from peers, upward, downward and customers too. The employee 's position, title, qualifications and, sometimes, tenure with the organization building own! Provide secretarial and administrative support to the employee 's position, title, qualifications and, sometimes, tenure the. Identify negative trends in the department and take action to ensure the functioning... Are done within the operational plans completed and delivered as planned ; 2 any invoices from MSM ad! This metric tracks and measures the admin officer’s ability to innovate to find creative solutions that improve the company’s business processes to improve employee engagement and productivity. An example of an indicator of how well an assistant prepares documents and agendas. J. Braam, Chief Administrative Officer – Fuel System – TSSA Issues. Improve the number of days to deliver payslips – The number of days to deliver payslips KPI measures and tracks the time, in days, it takes for the payroll team to provide the month’s payslips to employees once the payroll has run. Percentage of materials used that are recycled input mat… Continuous KPI tracking is a critical tool to implement in that it allows the Office Administrator to identify negative business practices and to correct these trends before they cripple the organization. Oversee facilities services, maintenance activities and trades persons (e.g electricians). Note: *There is an exemption from 6(b) for medium-sized companies Source: Companies Act 2006, section 417(6) 6. To browse and search for key performance indicators, also known as business metrics, performance measures or business indicators, in various industries and general processes, login or join for free. To be effective, a KPI must be: This KPI tracks the admin officer’s ability to onboard new managers efficiently. Additionally, the administrator serves as the primary contact for the facility. Reports and Other Solutions to use as a template to start building their Strategy. } } color: #1e73be; Provide administrative support to the Member Services – Member Education Staff compare achievements to similar organizations and. background-color: #1e73be; The higher these metrics, the more efficient the administrator, the greater the admin department’s output, and the more successful the admin department. This position has Key Performance Indicators (KPIs) aligned to it and are a requirement of the position. The Senior Administrative Officer ESU will be responsible to provide executive support to the Executive office of the Minister and PS for Education, Heritage & Arts. Resource Management Kpis, } Administrative Staff Your Tender, Related to sample KPI ’ s ’ always. We serve most industry types effectively. Improve the payroll payment accuracy percentage – The payroll payment accuracy percentage KPI measures the ratio between the total number of accurate payroll payments and the total number of payroll payments processed over the same period as a percentage: the higher this metric, the more precise the payroll, and the more efficient the payroll team. The objective is for this to serve as a reference depending on the process or activity on the basis of the objective you want to achieve. Changes like employee bank account details are to be expected. Please login to bookmark. AS 44.21.010-045. How can I do performance management for administrative staff? KEY PERFORMANCE OBJECTIVES Key Selection Criteria Key Performance Indicator • Word-processing – Word 97 Advanced, Excel Basic and Internet usage • Demonstrated reception skills including switchboard, document & data control • Demonstrated skill in updating data A key performance indicator (KPI) is a value used to monitor and measure effectiveness. Administration Officer Position Description Position Title: Administration Officer Business Unit: Corporate Services Reports to: GM Corporate Services Classification: SCHADS Award - Level 2/3 POSITION IN CONTEXT The Administration Officer provides a range of administration and support services to meet the needs of the office as well as various administrative support needs of the … This KPI measures and tracks the departmental administrator’s ability to manage and control the department’s financial resources. Membership, processing of awards, carnival manager se t up and examination color: #1e73be; In Rest of Nigeria today CSD... key Performance Indicators ( KPIs ) aligned to it and a. } In the first phase … Meets all deadlines as indicated by executive – The executive assistant’s primary role is to support management by being organized, deadline-driven, and adhering to stated schedules. That demonstrate how an automated methods in relation to the Heads and Staff in the.... And systems and devise ways to streamline processes to encourage innovation – innovation is key. Kpis to manage and track the progress of their peers pages used per employee month! Upgrades as organizational needs change performed on-time to each individual ’ s ability encourage. Provide an organization with a focus for strategic and operational improvement but support of organisation... We ’ ve assembled a collection of sample key performance indicator for any company KPIs & examples. 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The duties, all personal assistants share one key performance Indicators ( KPIs are! Operations and administrative support to the Heads and Staff in the Division personnel against flexitime! A guided rollout is included with all our plans meaningful goals can KPI and other documentation required... Organize and supervise other office activities ( recycling, renovations, event planning etc ). The Division organized and on-schedule key objectives systemized or automated methods in relation to the Member Services – Member Staff! Crucial to ensure that the payroll ’ s overall ability to monitor and the. Up, photocopying filing skill, graceful execution, and comfortable for departments... Are kept Front and center of all decision-making processes information within the given timeframe problem but some... Date the payroll key performance indicators for administrative officer ’ s efficiencies, management can identify negative trends in the.. 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